RETURNS & REFUNDS
* IMPORTANT: Communications must include order number, name, phone and email. The information should match the info attached to the order.
"I Would Like To Return What I Ordered"
1) While we believe that our products are amazing, in taste there's nothing written and you have 7 days (from delivery date) to return your item and get your refund with a deduction of a 10% restocking fee. Have in mind that to make this effective, we must receive the item(s) in its original packaging/box only, after which your refund will be processed.
2) if you ordered one of his items (t-shirt, hoodie, backpack, phone case, bag) and you made a mistake in size or color. and you would like to make a return for a replacement. you should pay the return fees ,
For hygienic reasons we will not refund or exchange one-piece swimsuits and swimsuit bottoms. Any item eligible for a return must be unworn, unwashed and in its original condition.
We have a thorough inspection process before dispatching, so damage is rare. Nevertheless, you should inspect your item(s) upon arrival for any and all details you may consider as "damage" and document it with photos. You have a maximum of 5 days to report delivery related damage(s) to both the carrier and us at becomey. The item MUST be in its original box.
All Returns & Exchanges must meet the following requirements:
- Merchandise must be unworn, unwashed, undamaged and unused.
- Merchandise must be free of make-up, deodorant, sunscreen or any other stains.
- Merchandise must have all original tags & must be in original packaging.
- The package must be postmarked within five (5) days of delivery.
- Shipping and handling charges are non-refundable.
- Packing slip MUST be included so we can place the order / know where and who it belongs to.
- We do not reimburse your shipping charges for returns/exchanges.
- In-person returns to our online fulfillment center will not be accepted.
- Returns/exchanges are processed within 5 business days.
- You will be notified via email once your return/exchange has processed.
- If the item requested for exchange is unavailable, we will reimburse you.
* Refund Processing Time
Once a refund is made effective, it takes between 3-5 business days to show up in your account. For returns, the refund is usually processed once the item has arrived and inspected in our warehouse, so allow up to 4 days from item pickup to warehouse delivery.
* Refund In Accordance To Payment Method
Refund is made only to the original form of payment.